Last Updated: May 14, 2026
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.
This Privacy Policy applies to personal information collected through our Website, mobile applications (if applicable), customer service interactions, email communications, SMS messaging programs, social media pages that we control, and any other online services that link to this Privacy Policy.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy.
Information We Collect
We collect information that you provide directly to us, information we collect automatically when you use our site, and information we receive from third parties.
Information You Provide to Us
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Contact details such as your name, email address, phone number, and shipping and billing address.
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Order and payment information, including the items you purchase and your payment card details, is processed securely by our payment provider.
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Account information if you create an account, and any information you include when you contact customer support or subscribe to our newsletter or SMS program.
Information You Choose to Provide
We may collect information you voluntarily provide, including:
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Product reviews
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Survey responses
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Promotional entries
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Social media interactions
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Photos or videos you voluntarily submit
Information We Collect Automatically
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Device and usage data such as your IP address, browser type, operating system, referring pages, pages viewed, and the dates and times of your visits. We may also collect approximate geolocation information, device identifiers, browser language preferences, clickstream data, referral URLs, session information, and diagnostic information regarding your interaction with our Website.
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Information collected through cookies and similar tracking technologies, including items added to your shopping cart and cart abandonment activity.
Information From Third Parties
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We may receive information from service providers who support our business, such as payment processors, shipping carriers, and analytics providers, and use it in accordance with this Privacy Policy.
How We Use Your Information
We use the information we collect in the following ways:
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Process Transactions: To process your orders and manage your account.
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Customer Service: To respond to your inquiries and provide support.
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Marketing: To send promotional emails about new products and offers. If you opt in to receive SMS marketing, we will use your phone number to send you recurring automated marketing text messages (for example, cart reminders, promotions, and product alerts). Consent is not a condition of purchase. If we use location-based services to provide you with localized offers or shipping information via SMS, we will collect and process your location data only for that specific purpose.
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Improve Services: To analyze usage patterns and improve our website.
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Fraud Prevention: To detect and prevent fraudulent transactions.
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Legal Compliance: To comply with applicable laws and regulations.
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Personalize your shopping experience.
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Maintain website security and troubleshoot technical issues.
Disclosure of Your Information
We may share your information in the following situations:
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Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, shipping, email delivery, and analytics. We may share your personal data, including your SMS opt-in or consent status, with third-party service providers who assist us in delivering text messages, such as platform providers and phone companies, solely to provide the services you requested.
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Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
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Legal Requirements: We may disclose your information if required by law or in response to valid legal requests.
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Corporate Affiliates: We may share information with our parent companies, subsidiaries, affiliates, and related companies for purposes consistent with this Privacy Policy.
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Professional Advisors: We may disclose information to auditors, attorneys, insurers, accountants, and other professional advisors where reasonably necessary.
Third-Party Data Sharing: Notwithstanding the foregoing, mobile opt-in data and consent status will not be shared with any third parties for their own marketing or promotional purposes.
Mobile Messaging Communications
By providing your phone number and opting in, you agree to receive automated marketing text messages from Clean and Hit at the number provided. Consent is not a condition of any purchase. Message and data rates may apply. Message frequency varies.
You may opt out of receiving SMS messages at any time by replying "STOP" to any mobile message sent from us or by using the unsubscribe link provided in our messages. For support regarding our mobile messaging program, you may reply "HELP" to any message or contact us at hello@cleanandhit.com.
Analytics and Advertising
We may use third-party analytics providers (such as Google Analytics) and advertising partners to help us understand Website usage and improve our services. These providers may use cookies and similar technologies to collect information about your interactions across websites over time.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
The website uses cookies to help track items you add to your shopping cart, including when you abandon it. This information is used to determine when to send cart reminder messages via SMS.
We use cookies and similar technologies to:
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authenticate users;
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remember your preferences;
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maintain shopping cart functionality;
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improve Website performance;
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detect fraud and maintain security;
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analyze Website traffic; and
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support advertising and marketing activities.
Information From Cookies and Advertising Technologies
Our advertising partners and we may use cookies, pixels, web beacons, SDKs, and similar technologies to personalize advertisements, measure campaign performance, understand user behavior, and improve our Website.
Security of Your Information
We use administrative, technical, and physical security measures to protect your personal information. We use industry-standard SSL encryption to protect sensitive data in transit and secure servers for storing your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable. Despite our efforts, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including providing our products and services, complying with our legal obligations, resolving disputes, and enforcing our agreements. When your information is no longer required, we will delete or anonymize it. Retention periods vary depending on the nature of the information, legal obligations, business requirements, dispute resolution needs, fraud prevention, and applicable laws.
Children's Privacy
Our website and products are not directed to individuals under 18, and we do not knowingly collect personal information from children under 18. If you believe a child has provided us with personal information, please contact us at hello@cleanandhit.com, and we will delete it.
Third-Party Links
Our website may contain links to third-party websites and services that are not operated by us. This Privacy Policy does not apply to those third parties, and we are not responsible for their privacy practices. We encourage you to review the privacy policy of any third-party site you visit. Accessing third-party websites is at your own risk.
Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
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Access: Request a copy of the personal information we hold about you.
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Correction: Request correction of inaccurate or incomplete information.
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Deletion: Request deletion of your personal information.
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Opt-Out: Unsubscribe from marketing communications at any time.
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Data Portability: Request a portable copy of your personal information.
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Restriction of Processing: Request that we limit the processing of your personal information where permitted by law.
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Withdraw Consent: Withdraw your consent to the processing of your personal information where processing is based on your consent.
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Object to Processing: Object to our processing of your personal information in certain circumstances, as permitted by applicable law.
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Appeal a Privacy Request Decision (if applicable): Appeal our decision if we deny your privacy rights request, where required by applicable law.
To exercise any of these rights, please contact us at hello@cleanandhit.com.
State Privacy Rights
Residents of certain U.S. states, including California, Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Delaware, Iowa, Nebraska, New Hampshire, New Jersey, Montana, Tennessee, Minnesota, and other applicable jurisdictions, may have additional privacy rights under applicable law. The availability of these rights depends on your state of residence and applicable law.
We will honor requests as required by applicable law.
California Privacy Notice (CCPA/CPRA)
California residents may have additional rights under the California Consumer Privacy Act ("CCPA"), as amended by the California Privacy Rights Act ("CPRA"), including the right to know, access, correct, delete, and request portability of personal information, as well as the right to opt out of the sale or sharing of personal information where applicable.
Clean and Hit does not sell personal information or share personal information for cross-context behavioral advertising as those terms are defined under applicable California law.
California residents may exercise their privacy rights by contacting us using the information provided below.
International Transfers
Your information may be transferred to and processed in the United States and other countries whose data protection laws may differ from those in your jurisdiction. By using our Website, you acknowledge that your information may be transferred to and processed in the United States.
Do Not Track
Most web browsers include a Do Not Track feature that signals your preference not to be tracked. There is no uniform industry standard for recognizing these signals, and we do not currently respond to Do Not Track browser signals. If a standard is adopted in the future, we will update this Privacy Policy accordingly. Some browsers also offer Global Privacy Control ("GPC"). Where required by applicable law, we recognize qualifying GPC signals.
Changes to this Privacy Policy
If we make material changes to this Privacy Policy, we will provide notice as required by applicable law.
Questions About This Policy?
If you have questions or comments about this Privacy Policy, please contact us:
Email: hello@cleanandhit.com
Phone: +1 888 497 2780
Frequently Asked Questions
What personal information does Clean and Hit collect?
We collect the contact and order details you provide when you shop or sign up, such as your name, email address, phone number, and shipping and billing addresses, along with payment information, which is processed securely by our payment provider. We also automatically collect device and usage data, such as your IP address and browsing activity, through cookies and similar technologies.
Does Clean and Hit sell my personal information?
No. We do not sell your personal information. We share information only with the service providers who help us run our business, such as payment, shipping, email, and analytics partners, and only as needed to provide the services you requested. Your mobile opt-in and consent status are never shared with third parties for their own marketing purposes.
How Do We Protect Sensitive Information?
Payment information is processed directly by PCI-compliant payment processors. Clean and Hit does not store complete payment card numbers on its servers.
How do I opt out of marketing emails or SMS messages?
You can unsubscribe from marketing emails at any time using the unsubscribe link in any email we send. To stop receiving SMS messages, reply "STOP" to any text message from us, or use the unsubscribe link in our messages. Consent to marketing is never a condition of purchase.
How is my payment information protected?
We use industry-standard SSL encryption to protect sensitive data in transit and to secure servers that store personal information. Payment card details are handled by our payment provider. While no security measure is completely impenetrable, we take reasonable administrative, technical, and physical steps to safeguard your information.
Do you use cookies, and can I turn them off?
Yes. We use cookies and similar technologies to remember the items in your cart, detect cart abandonment, and understand how our website is used. You can instruct your browser to refuse all cookies or to alert you when a cookie is being sent, though some features of the site may not work properly if cookies are disabled.
How can I access, correct, or delete my personal data?
Depending on your location, you can request access to, correction of, or deletion of the personal information we hold about you, and you can opt out of marketing communications. To exercise any of these rights, email us at hello@cleanandhit.com.
How long do you keep my information?
We keep your personal information only as long as necessary to provide our products and services, comply with legal obligations, resolve disputes, and enforce our agreements. When it is no longer needed, we delete or anonymize it.
Who do I contact with privacy questions?
You can reach our team by email at hello@cleanandhit.com with any questions or comments about this Privacy Policy or how we handle your information.